Technical Prerequisites

Operating Conditions

Appliances must be placed in an environment suitable to hardware working:

  • Do not expose to the sun or any flame

  • Do not expose to any liquid

  • Make sure the ambiant temperature is between 5° and 50° when operating

  • Connect the equipment via the inverter (if supplied) to an electrical network that respects the standards in force

In case of exposition to any flame or liquid, please contact as soon as possible the Wooxo Helpdesk and do not try to intervene by yourself.

Any operation "out of frame" will result in a revocation of the guarantee.

Network Prerequisites

Appliance Communication-> Wooxo/Atempo Infrastructure

The appliance needs to communicate with Wooxo/Atempo infrastructure to collect the last updates, escalate alerts and enable solution monitoring .

IPPort(s) TCPDescription

178.33.43.186

443

Hardware monitoring

46.18.210.130

443

License activation

46.18.210.131 (decommissionned server q1 2019)

167.114.245.232 (New IP)

443

Software monitoring

46.18.210.153

6670 or

443 or

80 or

21 or

123 or

1720 or

1723

Getting Started (Support)

167.114.245.153

6670

YooBackup Datacenter brick (alerts et outsourcing)

167.114.240.200

443 or

80 or

21 or

123 or

1720 or

1723

YooBackup update server

167.114.251.186

443 or

80 or

21 or

123 or

1720 or

1723

YooBackup secondary update server

### Appliance Communication -> Backup agent

The communication uses the 6670 port in TCP.

Backup Agent Communication -> Appliance or Data center

The communication is done on port 6670 in TCP and at the installation the port 443 in TCP is required.

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